Discussion topic: My phone line is dead, display says check phone line

This message was authored by: TES86 · ‎24 Jun 2022

I moved home several months ago and an engineer came to set up my phone line etc, since I've moved in the phone doesn't work, I've tried several different handsets but the display keeps saying check phone line

This message was authored by: GD1 · ‎24 Jun 2022

@TES86 Does your router have a voice light? Is it lit? Is you phone plugged into the router or master socket?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: TES86 · ‎24 Jun 2022

Yes my router has a voice light which is currently green, it looks like the phone is connected to the router

Discussion topic: My phone line is dead, display says check phone line

My phone line is dead, display says check phone line

All Replies

Re: My phone line is dead, display says check phone line

Re: My phone line is dead, display says check phone line

Was this discussion not helpful?

Search Sky Community

Start a new discussion