My phone line has gone dead. Broadband is fine. Can't call Sky about it because the phone is dead!

[The_Linnet_Bard]

I've seen other people asking about this but none of the suggestions help and, as I said in the post title, I can't call Sky because the phone isn't working. 

Can anybody help, please? 

[caesarome]

If you have made no changes to your broadband package and that you broadband hub does not have a voice light on it then try running this line test:

https://www.sky.com/help/articles/broadband-diagnostic-start

[The_Linnet_Bard]

Thanks for the suggestion but I've already checked (and re-checked) and the broadband is working fine.

[caesarome]

That link should test both your broadband and phone so I presume it reported no issues, if so you will need to find a way to contact Sky, perhaps try x (twitter) or facebook messenger, links to which can be found at the bottom of this page.

[The_Linnet_Bard]

Thank you for the help. I will try emailing them or look for a suitable chat widget on the main Sky page.

[Mark39]

Just to forewarn you, Sky don't use email as a general means of contact, so you may not get a reply.