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Discussion topic: My phone line cuts out when I answer it. It's my landline that's connected directly to my fiber hub.

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This message was authored by Faymenefy This message was authored by: Faymenefy

My phone line cuts out when I answer it. It's my landline that's connected directly to my fiber hub.

My phone cuts out when I answer it. It's my landline that's connected to my fiber hub. Any ideas on how to fix it?

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: My phone line cuts out when I answer it. It's my landline that's connected directly to my fib...

Posted by a Sky employee

Hi there @Faymenefy , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: My phone line cuts out when I answer it. It's my landline that's connected directly to my fib...

Posted by a Sky employee

We are still looking to help you @Faymenefy . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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