My landline is showing fault with telephone line

[RonTillymah641027]

My Sky landline no longer works, handset shows fault telephone line 

[Highlinder]

@RonTillymah641027  Where does your phone normally plug into? Have you made any changes to your broadband package?

[RonTillymah641027]

No changes made. Is connected as it should be.Handset shows message check phone line

[RonTillymah641027]

Handset and router connected as per guide via socket with micro filter - nothing has changed since phone stopped working several weeks ago

[Highlinder]

@RonTillymah641027Is your broadband working correctly as it should and it is only the phone line you are having issues with?