My landline is not working so cannot make or receive calls

[countryqueen]

As my landline isnot able to make or receive calls I cannot phone Sky, help eeded as disabled 

[Chrisee]

@countryqueen as you appear to have internet access I have escalated your post to a Sky team who will invite you onto a private chat session through the forum where they will add a chat icon. They should be able to get your phone line fixed.

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to coutnryqueen.

[Es22]

Hi there,

i have the same problem. No telephone and my internet is dropping in and off all the time. 
I did all analysis tools already. It should work but it fact it doesn't work at all. 
can someone help please. 
thank you. 

[Kelsingra]

Hi @countryqueen 


As you mentioned that you are disabled, I wanted to make sure that you know about our Accessibility Team who can give you extra support if needed.


Are you already signed up with the Accessibility Team? Once registered there are also different methods of communication with this team

https://www.skyaccessibility.sky/


Thank you for joining our Community Forum! 🙂