This discussion topic has been answered Discussion topic: My house phone won't work with sky Q what one should I get
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Message posted on 19 Apr 2024 03:36 PM
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Hi. My house phone stopped working when I got sky Q. I bought another one and that wouldn't work. Can anyone suggest what type of cordless phone I should get
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Message posted on 20 Apr 2024 09:53 PM
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@Wendy602 any standard phone will work fine with Sky Talk (your lamdlime service). Is your phone plugged into the wall socket, or is it plugged into your broadband Hub? Is there a dial tone?
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Message posted on 19 Apr 2024 03:44 PM
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Re: My house phone won't work with sky Q what one should I get
I'm not sure why having a Sky Q box would mean your landline phone wouldn't work. Do you mean Sky broadband?
Message posted on 19 Apr 2024 03:44 PM
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Re: My house phone won't work with sky Q what one should I get
@Wendy602 wrote:
Hi. My house phone stopped working when I got sky Q
Your landline phone is not influenced by you having Sky Q. Did you change your Sky Broadband set up at the same time?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 20 Apr 2024 09:40 PM
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Re: My house phone won't work with sky Q what one should I get
- No i don't mean the broadband band as we already had sky internet before we got the sky Q. Don't know why it just won't work and engineer said we had to get a specific phone
Message posted on 20 Apr 2024 09:53 PM
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@Wendy602 any standard phone will work fine with Sky Talk (your lamdlime service). Is your phone plugged into the wall socket, or is it plugged into your broadband Hub? Is there a dial tone?
Message posted on 21 Apr 2024 12:02 PM
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Re: My house phone won't work with sky Q what one should I get
It was plugged into the wall socket. I just picked it up after sky Q was put in and it wouldn't t work. I bought a new phone to check and that wouldn't work either
Message posted on 21 Apr 2024 01:19 PM
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Re: My house phone won't work with sky Q what one should I get
@Mark39 wrote:
@Wendy602 any standard phone will work fine with Sky Talk (your lamdlime service). Is your phone plugged into the wall socket, or is it plugged into your broadband Hub? Is there a dial tone?
If there's no dial tone, try the simple connection test here, even if your broadband is ok. Let us know how you get on.
https://www.sky.com/help/articles/broadband-diagnostic-start
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