Talk
0

Discussion topic: My dads phone has no dial tone

Reply
Kimmyfm66
What's this?
This message was authored by Kimmyfm66 This message was authored by: Kimmyfm66

My dads phone has no dial tone

‎26 Jun 2024 10:12 AM

My dads phone line has no dial tone, checked everything is plugged in properly and all is good, tried a different phone and the same issue, any ideas? 

Report post
Post 1 of 5
367 Views
Reply
0 Likes
Reply

All Replies

Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My dads phone has no dial tone

‎26 Jun 2024 10:50 AM

Posted by a Superuser, not a Sky employee. Find out more

@Kimmyfm66 

You or your Dad can try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
Report post
Post 2 of 5
353 Views
Reply
0 Likes
Highlinder
What's this?
Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: My dads phone has no dial tone

‎26 Jun 2024 10:51 AM

Posted by a Superuser, not a Sky employee. Find out more

@Kimmyfm66  Are you able to call Sky on your Dad's behalf and report this fault?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 3 of 5
352 Views
Reply
0 Likes
Kimmyfm66
What's this?
Topic Author
This message was authored by Kimmyfm66 This message was authored by: Kimmyfm66

Re: My dads phone has no dial tone

‎26 Jun 2024 11:04 AM

Was hoping to get resolved without ringing, as he's not great on the phone and the account is in his name, but I help manage his finances as POA. Will give them a call on my mobile later. 

Report post
Post 4 of 5
346 Views
Reply
0 Likes
Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My dads phone has no dial tone

‎26 Jun 2024 11:20 AM

Posted by a Superuser, not a Sky employee. Find out more

@Kimmyfm66 

See this link regarding third party assistance (POA)

https://www.sky.com/help/articles/third-party-assistance


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
Report post
Post 5 of 5
320 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion