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This discussion topic has been answered Discussion topic: My (copper) landline is not working since ihad fibre installed 10 days ago . Ive no advise from sky
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This message was authored by: Awc1
Message posted on 04 Dec 2025 10:22 AM
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Does my landline phone need to be plugged into my hub?. I have had no advice from sky, lam paying for sky talk but not receiving the service or information. Very frustrating.
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This message was authored by: Daniel0210
Answer
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Dec 2025 10:34 AM
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Yes @Awc1 plug it into the back of the hub. Old style phone sockets in the house will no longer work.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: Daniel0210
Answer
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 04 Dec 2025 10:34 AM
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Yes @Awc1 plug it into the back of the hub. Old style phone sockets in the house will no longer work.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Reply
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