My Phone line is ringing all the time so cannot use to receive or send messages. Fault is outside

[azbycxdw]

I am 81 living alone unable to phone for engineer to fix problem as phone blocked

[caesarome]

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to 24 hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat

[Addie15]

Hi there, thank you for escalating this. We have sent an invite to azbycxdw.

[Lisa-P1987]

Update – Thanks for chatting to us azbycxdw. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks 🙂