My Landline is not working., since 20/10/24. Checked connections. Tried calling Sky, but unable to l

[Warlock391]

Furstly, there seems to be aproblem with my account set-up. Whilst it recognises my e-mail address a nd password, but not my Post Code. . Unable to contact anyone through My Ske. No phone connection for three days, rang sky help line, on hold for one hour fifty minutes then lost the will to live. Will try again. Message on phone says check phone line. Have done, repeatedly!

[Greenfingers001]

Hi there @Warlock391 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @Warlock391 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.