My BT box in the house will only allow either my router or ohone line to work as tgere is only 1 soc

[kopmatt69]

Hi All, 

We've just moved into our new home and my BT phone line box only has 1 socket. So it's either the router or the phone line, I can't have both plugged in it seems? Don't Sky supply the correct socket for both router & phone line? Had no issue at my old address.

[kopmatt69]

 

[Mark39]

You need a microfilter. I'm not sure if Sky still provide them, but in any event they're available cheaply on line or your local hardware store (probably supermarket too).

Example here 

[TimmyBGood]

@Mark39 

Wrong link: that's for a coaxial cable.

[TimmyBGood]

@kopmatt69 

[Mark39]

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@TimmyBGood wrote:

@Mark39 

Wrong link: that's for a coaxial cable.

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I know. Already on the case. No idea how that came about - hopefully it's right now

[TimmyBGood]

@kopmatt69 

Alternatively you'd need that faceplate swapped for a prefiltered master socket.

[kopmatt69]

Thanks very much just popped up the old house and that's exactly what I had up there. Is this something Sky should provide or do I have to buy it myself?