Discussion topic: Lots of crackling and noise in landline

This message was authored by: Johnstonr · ‎30 Dec 2023

Our landline is very crackly and there's lots of noise making it almost impossible to hear anyone. Any hints please?

This message was authored by: caesarome · ‎30 Dec 2023

Are you able to call Sky on the 150 number so they can run checks on your line ?

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This message was authored by: Mark39 · ‎30 Dec 2023

@Johnstonr you could try the simple connection test here even if your broadband is working normally (they're both delivered by the same cable). If the test detects a fault, you'll be able to book an engineer there and then. Otherwise give Sky a call, if you can, as @caesarome posted.

https://www.sky.com/help/articles/broadband-diagnostic-start

Discussion topic: Lots of crackling and noise in landline

Lots of crackling and noise in landline

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