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Discussion topic: Loss of landline after SKY broadband update on August 14th

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This message was authored by: Banus82

Message posted on ‎11 Sep 2025 12:49 PM

Loss of landline after SKY broadband update on August 14th

SKY broadband updated on 14th of August resulted in loss of my landline.

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This message was authored by: GD1

Message posted on ‎11 Sep 2025 01:04 PM

Re: Loss of landline after SKY broadband update on August 14th

Posted by a Superuser, not a Sky employee. Find out more

@Banus82  On your broadband  hub is there voice light?   Is your phone plugged in the hub UK Phone port.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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