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Discussion topic: Landline tone for 30 seconds and disappears no dial tone help!
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This message was authored by: Agentmokkers
Message posted on 12 Sep 2024 06:33 PM
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Landline tone for 30 seconds and disappears no dial tone help!
Sky Ultrafast Broadband Contract with internet call bundle. Contract for over 4 months
- Plugged my corded analog phone into the Sky Hub Router in the phone socket (as per instruction)
- There is a dial tone for about 4 seconds, then it disappears, the phone starts beeping like an alert tone so have to unplug.
Anybody else experiencing this?
- Troubleshooted with following 1) rebooting router (power off/on) 2) All lights are green including internet / voice 3) All lights at master socket is on too 4) Telephone plugged into the phone socket as per instructions
Help!?
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
Find out more
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 12 Sep 2024 06:53 PM
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Re: Landline tone for 30 seconds and disappears no dial tone help!
@Agentmokkers To rule out the phone are you able to use a different one to see if the same thing happens?
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Agentmokkers
Message posted on 14 Sep 2024 12:43 PM
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Re: Landline tone for 30 seconds and disappears no dial tone help!
Thank you
Turns out you can't plug in an old fashioned corded analog landline phone. I bought a new cordless phone and it did the trick.
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