Landline query as Sky have changed our number

[Biddy11]

When we changed over to Sky in June 2025, we said we wanted Broadband & a landline, but we didn't want a different telephone number. We have had the same number for over 30years so obviously trying to tell people you've changed it wasn't an option we have found Sky really difficult to contact in person & wondered if anyone else has had the same/similiar problems.

[Mark39]

It has been reported before. Sky don't guarantee that you'll be able to keep your number when you switch to or from them.