0

Discussion topic: Landline not working since new broadband

Reply
Avatar for reggie093
Level 0 icon
What's this?
This message was authored by: reggie093

Message posted on ‎26 Nov 2024 07:47 AM

Landline not working since new broadband

Had a new Sky Q hub and TV box fitted two weeks ago, realised the landline isn't working now. If I ring my landline number get the message it's temporarily unavailable. 

Report post
Post 1 of 3
257 Views
0 Likes
Reply
Reply

All Replies

Avatar for MarkGoldsmith
Level 14 icon
What's this?
Superuser
This message was authored by: MarkGoldsmith

Message posted on ‎26 Nov 2024 11:10 AM

Re: Landline not working since new broadband

Posted by a Superuser, not a Sky employee. Find out more
@reggie093 wrote:

Had a new Sky Q hub and TV box fitted two weeks ago, realised the landline isn't working now. If I ring my landline number get the message it's temporarily unavailable. 

Follow the guide here and report it to Sky: https://www.sky.com/help/articles/fix-phone-problems-start 

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 2 of 3
238 Views
0 Likes
Reply
Avatar for Mark39
Level 16 icon
What's this?
Superuser
This message was authored by: Mark39

Message posted on ‎26 Nov 2024 11:12 AM

Re: Landline not working since new broadband

Posted by a Superuser, not a Sky employee. Find out more
@reggie093 wrote:

Had a new Sky Q hub and TV box fitted two weeks ago, realised the landline isn't working now. If I ring my landline number get the message it's temporarily unavailable. 

Do you have a Sky Q Hub, or is it a white Max Hub?

Report post
Post 3 of 3
236 Views
0 Likes
Reply
Reply