Recently today my Landline Phone is not working. No Dial Tone and I can't make any calls or receive any calls. I tried changing to a new phone and it's still not working. I wanted to ask if it was possible for the Phone Network to be down yet not effect Internet?
Could I please get some advice on this as it's hampering my ability to handle tasks at home?
Also just to make sure my Internet is for some reason still working fine so I've got no issue with the Broadband yet the Landline Phone my Sky Talk isn't working.
Posted by a Superuser, not a Sky employee. Find out more
Probably best to report it to Sky, in thay case. We can ask Sky's messaging team to contact you here so that you can report it via a private online chat, if you wish?
Posted by a Superuser, not a Sky employee. Find out more
OK, I've alerted Sky and a Community adviser may be able to help you via private, online messaging later today. Look out for a blue/red chat 'bubble' towards the bottom of the page. Replies from Sky may not be instant, so check back from time to time for updates. Once the chat is activated it remains open for 48 hours, after which it will automatically close..
Just so you know, it's unlikely that Sky will respond to your post here.
Are you new to Sky broadband/landline? If so, when was your service activated? Is your phone plugged into your broadband Hub? Do you have a black Hub? Or white?
