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Discussion topic: Keep landline no. when moving to sky

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This message was authored by laycrbay This message was authored by: laycrbay

Keep landline no. when moving to sky

Hi I've just ordered a Sky full fibre package and opted to move my landline from my current provider (Vodafone). I've never had any issues with this process in the past moving between various other phone and internet providers in the approx 15 years that I've had the number. 

Completing the Sky order, I received the following message:

"Unfortunately you cannot keep your current landline number. A new number will be provided. Please contact your current provider to cancel the existing service."

Is there anything I can do between now and the transfer date to keep my existing number?

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Keep landline no. when moving to sky

Posted by a Superuser, not a Sky employee. Find out more

You could give Sky a call, but I expect they'll tell you the same thing.

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