23 Jun 2022 06:18 PM
Good evening
We have just moved to Sky Broadband from BT and our landline number was ported over.
I am confused though as to what phone services we have and how to access them?
The voice light is enabled on the router, do I just need to plug a normal phone into this socket?
Is this VOIP, I dont think it and will be charged for the call?
The router is in a room we dont use, is it possible to plug a base station into the router and have phones in 2 other rooms?
23 Jun 2022 06:27 PM
Posted by a Superuser, not a Sky employee. Find out more@GT+HouseYou plug your phone into the back of the router in the socket for the country you are in.
23 Jun 2022 07:46 PM
Posted by a Superuser, not a Sky employee. Find out more
@GT+House wrote:
Is this VOIP, I dont think it and will be charged for the call?
The router is in a room we dont use, is it possible to plug a base station into the router and have phones in 2 other rooms?
It's 'Sky VOIP'. Calls are charged in exactly the same way as standard calls, as detailed in Sky's Tariff Guide. By default, I believe you're put on the free (no monthly subscription cost) Pay as you Talk package, which means there are no inclusive calls - all calls are charged.
Yes, just the wireless base station plugs into the Hub. You can place the handsets wherever you wish.
24 Jun 2022 08:43 PM
Thanks for your help
24 Jun 2022 08:44 PM
Thanks for this, can someone point me in the direction of a suitable base station and 2 handsets that would be compatible please?
Many Thanks
24 Jun 2022 09:10 PM
Posted by a Superuser, not a Sky employee. Find out moreI have previously used Panasonic wireless phones, which have worked reliably. There are models available with as many handsets as you want.
25 Jun 2022 07:07 AM
Thank you
So essentially it doesnt need to be a special type phone ?
Just anything with a base station and the required number of handsets?
Thanks again
25 Jun 2022 07:36 AM
Posted by a Superuser, not a Sky employee. Find out more
@GT+House wrote:
So essentially it doesnt need to be a special type phone ?
No. Any standard landline phone will be fine.
25 Jun 2022 01:37 PM
That's great
Thanks again for your help
Much Appreciated
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 80 minutes
New Discussion