Issues with incoming calls incoming calls not working

[Ruth41]

My landline.  I can make calls but incoming calls say number not available. 

[Mark39]

Welcome to the Community @Ruth41 . We're mainly customers here. Can you give us some background to this? Are you new to Sky Talk/Broadband?

[Ruth41]

Not new to sky talk. New to internet calls. Had fibre installed in home today. Outgoing calls and internet fine. Incoming calls say " number not available". 

[Mark39]

Recent posts suggest that it may be a couple of days before the Talk service on fibre is fully activated. You could give Sky a call to report it, but I'd suggest waiting until next week to see if it sorts itself out by then.

[Ruth41]

That is not good enough. How does that explain the fact I can make outgoing calls. 

[Ruth41]

Thank you for the update though 

[Mark39]

Presumably incoming and outgoing calls are activated separately. Give Sky a call, if you wish.

[Ruth41]

Thanks for your help