3

Discussion topic: Is it possible to cancel Sky Talk but keep Sky Broadband

Reply
This message was authored by IrishGP This message was authored by: IrishGP

Is it possible to cancel Sky Talk but keep Sky Broadband

We hardly ever use our home phone (prefer mobiles) and when we do use it, it's expensive so I'd like to be able to cancel the Sky Talk service but keep the Sky Broadband servce. Does anyone know if this is possible ?


Best Answers
This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Is it possible to cancel Sky Talk but keep Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

You can't cancel Sky Talk as it's bundled with Sky Broadband, but you don't have to have a call package. Switch to the Pay as you Talk package and you only pay for the calls you make with no monthly subscription. No calls, no cost.

 

Give Sky a call to switch to PAYT.

View this Answer within the discussion

Reply

All Replies

This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Is it possible to cancel Sky Talk but keep Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

You can't cancel Sky Talk as it's bundled with Sky Broadband, but you don't have to have a call package. Switch to the Pay as you Talk package and you only pay for the calls you make with no monthly subscription. No calls, no cost.

 

Give Sky a call to switch to PAYT.

This message was authored by caesarome This message was authored by: caesarome

Re: Is it possible to cancel Sky Talk but keep Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

It isn't possible but what you can do is to call Sky and ask them to change your Sky Talk package to the Pay as you Talk one, so no calls means no charges and it will save you a few quid each month. 150 is the free number to use to call Sky support on.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Is it possible to cancel Sky Talk but keep Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

@IrishGP 

Sky Talk is part of the Sky Broadband set up. If you don't use an actual landline phone you could reduce your Sky Talk tariff to Sky Pay As You Talk so you'll only pay for any calls you make. You'll need to call Sky to do this which is a free call by dialling 150.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion