14 Jul 2022 12:38 PM
If my home phone is connected to modem/router as now have no call plan . So are calls now Wi-Fi and free ?
14 Jul 2022 01:53 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ceazyangel1 wrote:
If my home phone is connected to modem/router as now have no call plan . So are calls now Wi-Fi and free ?
No, there isn't any WiFi involved. Calls are being routed as VOIP, but Sky, like other ISPs, still charge for them, either as pence per minute or from a bundled allowance.
'WiFi calling' is a different concept involving mobile phones routing the initial part of their connection over local wireless rather than cellular signal.
14 Jul 2022 12:45 PM
Posted by a Superuser, not a Sky employee. Find out more@Ceazyangel1No these calls are not free. If you are not on a calls package, then you will be on the pay-as-you-go. So it is worth checking with Sky to see if you are on a calls package at this time, so that you don't get hit with a large bill.
14 Jul 2022 12:50 PM
So what are Wi-Fi calls I have on my account ?
sorry if I am being bit daft
14 Jul 2022 12:58 PM
Posted by a Superuser, not a Sky employee. Find out more@Ceazyangel1The internet calls that you have, that the voice side of your phone line is now gone, all other sockets in your property no longer work with a phone in them.
All the voice calls that come through your phone number are routed to the phone connected to the router. So your phone line has gone digital, as more of the old copper network is switched off.
14 Jul 2022 01:17 PM
Ok I get you , I think 🤔 so if I use house phone it will still be charged ? But I still have ability to get incoming calls via house phone .
14 Jul 2022 01:42 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ceazyangel1 wrote:
Ok I get you , I think 🤔 so if I use house phone it will still be charged ? But I still have ability to get incoming calls via house phone .
Yes, calls you make via your house phone are charged.
Yes, you can still receive calls via your house phone.
14 Jul 2022 01:53 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ceazyangel1 wrote:
If my home phone is connected to modem/router as now have no call plan . So are calls now Wi-Fi and free ?
No, there isn't any WiFi involved. Calls are being routed as VOIP, but Sky, like other ISPs, still charge for them, either as pence per minute or from a bundled allowance.
'WiFi calling' is a different concept involving mobile phones routing the initial part of their connection over local wireless rather than cellular signal.
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