Discussion topic: I've got full internet but no tone on my talk service (phone).

This message was authored by: Leila20 · ‎29 Nov 2023

I need someone who can solve the problem.

I have full internet and is working well.

But my talk service doesn't work at all.

I have no tone when I tried to make a phone call using my handset.

This message was authored by: Daniel0210 · ‎29 Nov 2023

Try carrying out this troubleshooting to see if a fault is detected outside. It may then allow you to book an engineer. This helps even if your Broadband is working okay.

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Mark39 · ‎29 Nov 2023

@Leila20 are you new to Sky broadband? If so is your phone plugged into the socket at the back of your broadband Hub? It's unlikely to work from the wall socket.

Discussion topic: I've got full internet but no tone on my talk service (phone).

I've got full internet but no tone on my talk service (phone).

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Re: I've got full internet but no tone on my talk service (phone).

Re: I've got full internet but no tone on my talk service (phone).

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