I used my landline to try to find my mobile phone. When I found it, the record showed that it was ca

[WordleatNYT]

I used my landline to try to find my mobile phone. When I found it, the record showed that it was called by a number totally unrelated to mine. My landline is connected to my Sky internet. I called my landline from my mobile phone and all I got was a ringing tone. I then called the 'strange' number from my mobile phone and it answered with my recorded message. I have had my landline for decades and decades.

It seems that I am not to give any personal details. I assume that Sky can get them from this message.

[Daniel0210]

@WordleatNYT 

Sky won't know who you are from a message on here. Your Community log in name is not linked to any Sky account. You aren’t actually contacting Sky Customer Services by posting on here. This is a customer to customer forum where we try to help each other.

If you're able to, call Sky by dialling 150 from your landline and Sky can pass the issue to Openreach for investigation.