I live in Newhall Derbyshire and my landline is not working does anyone have any ideas why please

[Pamela+Y]

It has not worked now for 3 daysy

[GD1]

@Pamela+Y   To get you some help with this I have escalated your post to the Sky Messaging team. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts

[GD1]

@Pamela+Y  Your 3 other posts that you have added on the back of ther threads have been removed, you already reaised this issue in this thread which has been escalated for you.

Crossposting in other threads within the forum with the same issue won't get a quicker resolution.

[Pamela+Y]

So sorry I have not used this before and my landline has not worked for 2 weeks I am 73 and need my landline to keep in touch with my son and daughter so sorry if I have caused any problems

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to chat.

[Lisa-P1987 · Accepted solution]

We are still looking to help you @Pamela+Y . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks