I have had no internet or landline for a week now

[Ann25]

Have contacted sky re lack of phone/internet for a week now.  It's an openreach issue.  Sky have no idea when it will be resolved.  Several neighbours are affected, some for several weeks.  What is going on?  Should I be badgering openreach directly or should sky be doing that?  Can't do without internet for weeks on end.

[Mark39 · Accepted solution]

You can't talk directly to Openreach. As Sky has reported the issue to them, it's a matter of waiting for Openreach to address it, I'm afraid.