Discussion topic: I had sky fibre installed 2 days ago. Internet is fine but my land line is dead.
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Message posted on 13 Oct 2022 05:42 PM
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I had sky fibre installed 2 days ago. Internet is fine but my land line is dead.
My newly installed fibre braodband is good but I no longer have a landline signal and my land line phone has gone dead. Moreover, since the new fibre installation, the wall box fro the land line appears loose on the wall and dead. Kind regards MM
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Message posted on 13 Oct 2022 05:46 PM
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Re: I had sky fibre installed 2 days ago. Internet is fine but my land line is dead.
If you have a fibre optic cable to your home, your phone must be plugged into the socket at the back of your broadband Hub.
Message posted on 14 Oct 2022 11:45 AM
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Re: I had sky fibre installed 2 days ago. Internet is fine but my land line is dead.
@M+Moran wrote:
Moreover, since the new fibre installation, the wall box fro the land line appears loose on the wall and dead.
FTTP replaces the analogue PSTN service over copper, as @Mark39 indicates. The 'wall box' and any internal extensions are now obsolete.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 15 Oct 2022 12:18 AM
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Re: I had sky fibre installed 2 days ago. Internet is fine but my land line is dead.
Thank you for your response if I get an adaptor and plug my existing phone into the router, will I be able to make calls from my phone? Thank you Melody
Message posted on 15 Oct 2022 07:56 AM
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Re: I had sky fibre installed 2 days ago. Internet is fine but my land line is dead.
No adaptor should be needed. Just plug your phone straight into the socket at the back of your router.
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