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Discussion topic: I don't want Talk any longer but don't know how to cancel it. Help!

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This message was authored by: Roger+at+Cornard

I don't want Talk any longer but don't know how to cancel it. Help!

How do I cancel Talk and Sky Signature?

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This message was authored by: Mark39

Re: I don't want Talk any longer but don't know how to cancel it. Help!

Posted by a Superuser, not a Sky employee. Find out more

If you have Sky broadband you can't cancel Talk, but you can downgrade to the Pay as you Talk package which has no monthly cost - you just pay for any calls you make. Give Sky a call to downgrade and to give e notice to cancel Sky TV. Calls to Sky from your landline are free on 150

This message was authored by: Daniel0210

Re: I don't want Talk any longer but don't know how to cancel it. Help!

Posted by a Superuser, not a Sky employee. Find out more

@Roger+at+Cornard wrote:

How do I cancel Talk and Sky Signature?


@Roger+at+Cornard 

Sky Signature is the base TV subscription so that would be totally cancelling your TV subs. 
You need to contact Sky to reduce any part of your Sky TV package or cancel it completely giving the required notice of 31 days. Remember, the latest T’s and C’s for TV subscriptions explicitly state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to a phone number.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link should include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.

If you cancel correctly you should receive a confirmation email from Sky.

If you’re cancelling Sky Q totally don’t forget it’s very important that you keep you proof of posting indefinitely when you return the box(es) as Unipart are not quick at telling Sky you have sent equipment back. Return packaging will be sent out towards the end of your notice period.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: TimmyBGood

Re: I don't want Talk any longer but don't know how to cancel it. Help!

Posted by a Superuser, not a Sky employee. Find out more

@Roger+at+Cornard wrote:

How do I cancel Talk and Sky Signature?


The only Sky television package without Signature would be 'Essentials', which is Freesat channels plus broadband.  This can't have add-ons such as Cinema or Sports on top of it.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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