I don’t not a dialing tone on my phone and cannot make or receive calls

[Elainew1]

There is no dialing tone on my landline just static. It has been like this for weeks. 
I do have broadband which is currently working. 

[Mark39]

Has your Sky landline worked before?

Try the connection test here, even though your broadband is ok. https://www.sky.com/help/articles/broadband-diagnostic-start