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Discussion topic: I can receive calls on my landline after having the new fibre installed but cant make calls. tr

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This message was authored by: Andrew+JonesT

I can receive calls on my landline after having the new fibre installed but cant make calls. tr

I had sky fire installed and since then I can receive calls but cant make calls. I've tried to see if I have internet calls on my account but can't find away to see this.

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This message was authored by: Mark39

Re: I can receive calls on my landline after having the new fibre installed but cant make calls. tr

Posted by a Superuser, not a Sky employee. Find out more

The easy way way find out is to check your Hub. If it has 4 lights, one being labelled 'voice' and it's lit, you do have internet calls, and your phone needs to be plugged into the Hub, not the wall socket.

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