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This discussion topic has been answered Discussion topic: How long does it take for the landline to be activated after sky fibre install

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This message was authored by: graham171

How long does it take for the landline to be activated after sky fibre install

it has already been over 48hrs ?


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This message was authored by: Daniel0210 Answer

Re: How long does it take for the landline to be activated after sky fibre install

Posted by a Superuser, not a Sky employee. Find out more

@graham171 

In December my sons Sky Talk was fully up and running 24 hours after the broadband was activated. . 


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This message was authored by: Daniel0210 Answer

Re: How long does it take for the landline to be activated after sky fibre install

Posted by a Superuser, not a Sky employee. Find out more

@graham171 

In December my sons Sky Talk was fully up and running 24 hours after the broadband was activated. . 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR

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This message was authored by: graham171

Re: How long does it take for the landline to be activated after sky fibre install

I don't know whether to contact sky again, but my phone doesn't work and it cost me ten pounds on my mobile (pay as you go) to be told 48hrs, and i don't know how to contact them online.

This message was authored by: Daniel0210

Re: How long does it take for the landline to be activated after sky fibre install

Posted by a Superuser, not a Sky employee. Find out more

@graham171 

I take it you've plugged the phone into the back of the broadband hub and not the wall socket.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: graham171

Re: How long does it take for the landline to be activated after sky fibre install

Yes, i phoned Sky two days ago and they said up to 48hrs to activate it and it has been over 48hrs and it it very expensive to contact sky  by my mobile phone as it ispay as you go, but i can't find away to contact them online, i suppose i will jaut have to give it a few more days ?

This message was authored by: MarkGoldsmith

Re: How long does it take for the landline to be activated after sky fibre install

Posted by a Superuser, not a Sky employee. Find out more

@graham171 wrote:

Yes, i phoned Sky two days ago and they said up to 48hrs to activate it and it has been over 48hrs and it it very expensive to contact sky  by my mobile phone as it ispay as you go, but i can't find away to contact them online, i suppose i will jaut have to give it a few more days ?


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