How do I check service status of my landline?

[terry8591]

My phone landline has gone dead, so I tried check the service status on the sky website and it would only check the status of my broadband connection. Is there a way to find out the status of my phone landline and whether it would be fixed without contacting sky?

Thanks

[caesarome]

You could try this link:

https://www.sky.com/servicechecker

[terry8591]

Thanks for the reply, but that's the link I tried before and it only gives the option of checking my broadband.

[caesarome]

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run this test via the MySky app.

Let us know how you get on.

[terry8591]

Thanks for the reply, my line has come back up, so I'm ok now (touch wood).