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Discussion topic: Home phone line , home phone not receive or able to ring out

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This message was authored by 1948 This message was authored by: 1948

Home phone line , home phone not receive or able to ring out

Home phone can't get calls in and out .gone to sky help and done everything it States on there still can't get phone to ring out and receive calls called on my mobile to home phone it rings when dailed on mobile but nothing on home phone screen and no call visible
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Home phone line , home phone not receive or able to ring out

Posted by a Superuser, not a Sky employee. Find out more

@1948  Have you recently joined Sky or moved to a different package for your broadband or did this just happen out of the blue?



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1948
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This message was authored by 1948 This message was authored by: 1948

Re: Home phone line , home phone not receive or able to ring out

No I haven't changed plan and no I haven't changed address
This message was authored by Chrisee This message was authored by: Chrisee

Re: Home phone line , home phone not receive or able to ring out

Posted by a Superuser, not a Sky employee. Find out more

@1948 you need to report thecfault to Sky. I can see that your post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Home phone line , home phone not receive or able to ring out

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @1948 to chat.

This message was authored by Addie15 This message was authored by: Addie15

Re: Home phone line , home phone not receive or able to ring out

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

This message was authored by Pat691 This message was authored by: Pat691

Re: Home phone line , home phone not receive or able to ring out

Phone very crackly this morning and then home line for rest of day.

No incoming calls either.

 

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