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Discussion topic: Hearing dial tone during landline calls

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Wolves+Ian
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Hearing dial tone during landline calls

‎05 Jan 2023 09:42 AM

We are hearing a dial tone on our landline calls both inward and outward. Have checked all the online fixes and none have resolved the issue.

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caesarome
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Re: Hearing dial tone during landline calls

‎05 Jan 2023 09:46 AM

Posted by a Superuser, not a Sky employee. Find out more

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

 

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...


You can also run this test via the MySky app.

Let us know how you get on.

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