16 Nov 2023 09:40 AM
Hello
We were given a new landline number when we joined Sky talk
Is the number Ex-directory, ie not showing on any search sites like the old system when you went 'ex-directory,'?
If not how do we ensure this please
Thanks
16 Nov 2023 09:53 AM
Thank you. I managed to get through to Sky via the automated hell before speaking to a real person. They said they "automatically put people on ex-directory" and the guy did check as well to confirm this.
Thank you for trying to help
16 Nov 2023 09:48 AM
Posted by a Superuser, not a Sky employee. Find out more@MG57 it won't automatically be ex-directory, but Sky can arrange it if you ask them to.
16 Nov 2023 09:53 AM
Thank you. I managed to get through to Sky via the automated hell before speaking to a real person. They said they "automatically put people on ex-directory" and the guy did check as well to confirm this.
Thank you for trying to help
16 Nov 2023 10:28 AM
Posted by a Superuser, not a Sky employee. Find out more
@MG57 wrote:
Thank you. I managed to get through to Sky via the automated hell before speaking to a real person. They said they "automatically put people on ex-directory" and the guy did check as well to confirm this.
Thank you for trying to help
Thanks for letting us know. I'll keep that in mind.
16 Nov 2023 11:11 AM
Posted by a Superuser, not a Sky employee. Find out moreNote that ex-directory does not mean unreachable: scammers using automated 'dialing' over VOIP don't need to know the number because they just call every numerical combination.
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