Ive had full fibre 500 fitted for about 6 weeks now it stopped working after 4 hour but was repaired next day all good ,however I cannot receive calls to my landline from mobiles, I've contacted sky multiple times most to India but the last was to Bulgaria, they keep telling me my phone service has been repaired because they can call me from their system phone, i keep telling them its fixed as myself family and friends can't call my landline sometimes it just cuts off sometimes a message saying number not recognised, the second last advisor was very rude more or less saying its fixed go away I asked to escalate or speak to a manager all he did was drop his phone and wait until ihung up. I called in again straight away got another advisor who sent me a text the next day saying its fixed but its not!,!' Can someone help please,there is nobody to escalate to .
