Former telephone number not transferred when switched. from talktalk.Callers are just shown "line i

[DavidHorton1]

Swiched from Talktalk on 4/9/24.I was informed that I would keep my original tel.number but since switch callers dialling my previous number are told that the line is out of operation.Do I need a new numbewr from Sky? I Need a rapid solution !.

[Daniel0210 · Accepted solution]

@DavidHorton1 

Dial 17070 from your landline phone. The automated message should give the current number. 

[DavidHorton1]

The answer goes a long way in alleviating my problem.I am still trying to get TalkTalk to transfer my original telephone number to Sky . It is an unnecessary chore that I would have to go through if I have to contact every caller that has my TalkTalk number on their directory.But I can use the number I now know is active on my phone until I can establish whether or not TalkTalk does the right thing.Great service !