Fibre Fitted yesterday but unable to use house phone.

[Ireland+Cork+City]

Openreach unplugged everything yesterday, and my house phone therefore needed recharging.

I plugged in my house phone to re-charge last night and tried to use it this morning but the message on the telehphone is saying check phone line... Please help as I can not even ring sky as I have no line 😞

[Mark39 · Accepted solution]

Does your Sky Hub have a lit Voice light?

If so the phone needs to be plugged into the phone port at the back of the Hub, not the standard wall socket.

[Ireland+Cork+City]

I have managed to contact sky and all sorted!