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Discussion topic: Fibre Fitted yesterday but unable to use house phone.

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This message was authored by Ireland+Cork+City This message was authored by: Ireland+Cork+City

Fibre Fitted yesterday but unable to use house phone.

Openreach unplugged everything yesterday, and my house phone therefore needed recharging.

I plugged in my house phone to re-charge last night and tried to use it this morning but the message on the telehphone is saying check phone line... Please help as I can not even ring sky as I have no line 😞


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Fibre Fitted yesterday but unable to use house phone.

Posted by a Superuser, not a Sky employee. Find out more

Does your Sky Hub have a lit Voice light?

 

If so the phone needs to be plugged into the phone port at the back of the Hub, not the standard wall socket.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Fibre Fitted yesterday but unable to use house phone.

Posted by a Superuser, not a Sky employee. Find out more

Does your Sky Hub have a lit Voice light?

 

If so the phone needs to be plugged into the phone port at the back of the Hub, not the standard wall socket.

Ireland+Cork+City
Topic Author
This message was authored by Ireland+Cork+City This message was authored by: Ireland+Cork+City

Re: Fibre Fitted yesterday but unable to use house phone.

I have managed to contact sky and all sorted!

 

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