Fault on landline - need someone to assist please

[Wales0303]

Please could someone respond to a faulty phone line request for repair. 

[Daniel0210]

@Wales0303 
You’re not talking to Sky Customer Services on here as this is a customer based forum where customers try to help other customers.

Has your Sky Talk landline worked okay up until now? Is your Broadband okay?

You can try the below test (ignore it saying Broadband)
 https://www.sky.com/help/articles/broadband-diagnostic-start