05 Aug 2024 11:19 AM
I am about to have Fiber broadband installed (against my will!) because of copper line being closed down shortly. On ordering the service, I asked the Sky operator if I could have an adapter to maintain my kitchen phone to still operate. I was told Sky don't do them. If I buy the BT Digital Voice (WPS) adapter, will it work with my new Fiber Sky router?
05 Aug 2024 11:24 AM
Posted by a Superuser, not a Sky employee. Find out moreI'm afraid not. It only works with BT. The only way to connect to Sky's,Internet calls service is via the physical phone port at the back of the Hub.
Your best solution is probably a cordless DECT phone, with as many handsets as you need ( or just one that you can take with you from room to room).
05 Aug 2024 11:24 AM
Posted by a Superuser, not a Sky employee. Find out moreI'm afraid not. It only works with BT. The only way to connect to Sky's,Internet calls service is via the physical phone port at the back of the Hub.
Your best solution is probably a cordless DECT phone, with as many handsets as you need ( or just one that you can take with you from room to room).
05 Aug 2024 11:40 AM
@Mark39 wrote:I'm afraid not. It only works with BT. The only way to connect to Sky's,Internet calls service is via the physical phone port at the back of the Hub.
Your best solution is probably a cordless DECT phone, with as many handsets as you need ( or just one that you can take with you from room to room).
Un-friggin-beliavble! LOL Sky, an £8 Billion company can't design a simple adapter to use a phone extension?? How can this possibly be called 'progress'?? I do wish their design team consisted of folk who were older than mid 20s, and who have actiually lived in the real world.rather than their PlayStation screen
Rant over, have a cooling off period now, am going to see what BT have on offer, they appear to know how ordinary people live...
05 Aug 2024 11:46 AM
Posted by a Superuser, not a Sky employee. Find out moreIt probably wasn't even a design consideration. Arguably the widespread availability of DECT phones renders it unnecessary.
05 Aug 2024 11:49 AM
Posted by a Superuser, not a Sky employee. Find out more
The ata analogue adapter is on the back of the new sky routers for fttp . If you need a multiple phones you would need a dect base station and a secondary dect phone for the kitchen. I find panasonic dect are good value
05 Aug 2024 11:50 AM
Posted by a Superuser, not a Sky employee. Find out more
@cookiemonsteruk wrote:
I find panasonic dect are good value
I can vouch for that, too.
05 Aug 2024 11:53 AM
@cookiemonsteruk wrote:
The ata analogue adapter is on the back of the new sky routers for fttp . If you need a multiple phones you would need a dect base station and a secondary dect phone for the kitchen. I find panasonic dect are good value
I have a perfectly working phone in the kitchen mounted on the wall. I can't find a simple DECT phone handset that can be wall mounted. Why is every bit of progress so stressful and expensive??
05 Aug 2024 12:25 PM
So, you're all telling me that Sky can't make this phone work, but the geniuses at B T have found a working solution? 😂
05 Aug 2024 01:17 PM
Posted by a Superuser, not a Sky employee. Find out more
@StephenSky wrote:
I have a perfectly working phone in the kitchen mounted on the wall. I can't find a simple DECT phone handset that can be wall mounted.
You may have to embrace a minor change. DECT phone handsets are designed to be moveable rather than tethered to a single spot.
05 Aug 2024 01:21 PM
@Mark39 wrote:
@StephenSky wrote:I have a perfectly working phone in the kitchen mounted on the wall. I can't find a simple DECT phone handset that can be wall mounted.
You may have to embrace a minor change. DECT phone handsets are designed to be moveable rather than tethered to a single spot.
I apprerciate that, I have a DECT phone as my 'base' beside my hall located router. I would like the simple ability to find a DECT handset that can be mounted on a wall like my current kitchen phone rather than a non existant surface for it to take space up on...
05 Aug 2024 02:35 PM - last edited: 05 Aug 2024 02:44 PM
Posted by a Superuser, not a Sky employee. Find out more
@StephenSky wrote:
Un-friggin-beliavble! LOL Sky, an £8 Billion company can't design a simple adapter to use a phone extension?? How can this possibly be called 'progress'?? I do wish their design team consisted of folk who were older than mid 20s, and who have actiually lived in the real world.rather than their PlayStation screen
'BT' is a telephone company with a century of heritage in building handsets and acessories.
Sky is a satellite television provider which branched out as an ISP, and doesn't list any landline hardware at all.
05 Aug 2024 03:07 PM
@TimmyBGood wrote:
@StephenSky wrote:
Un-friggin-beliavble! LOL Sky, an £8 Billion company can't design a simple adapter to use a phone extension?? How can this possibly be called 'progress'?? I do wish their design team consisted of folk who were older than mid 20s, and who have actiually lived in the real world.rather than their PlayStation screen'BT' is a telephone company with a century of heritage in building handsets and acessories.
Sky is a satellite television provider which branched out as an ISP, and doesn't list any landline hardware at all.
Now, they use to sell/supply Sky branded broadband micro filters. Surely it's not beyond them to simply brand a 'digital voice' adapter and modify it to work with their router?? Look at all the extra income they could potentially draw - they love money...
05 Aug 2024 03:29 PM
Posted by a Superuser, not a Sky employee. Find out moreNot, I suspect, as an after market product. The requirement would have to have been specified within the design for the Internet calling service and the broadband Hub.
05 Aug 2024 03:39 PM
@Mark39 wrote:Not, I suspect, as an after market product. The requirement would have to have been specified within the design for the Internet calling service and the broadband Hub.
Which is why I mentioned earliuer that their design teams should have some intelligent mature people as part of it who can envisage simple, 'what if' scenarios. The fruit phone generation are walking us through a tunnel with a huge white light hurtling towards us and don't even know it. The global IT outage just days ago should have been a warning that 100% re;liance on 'tech' is a futile pursuit - lessons will be learnt, but of course, they won't...
07 Aug 2024 12:42 PM - last edited: 07 Aug 2024 12:53 PM
Posted by a Superuser, not a Sky employee. Find out more
@StephenSky wrote:
Now, they use to sell/supply Sky branded broadband micro filters. Surely it's not beyond them to simply brand a 'digital voice' adapter and modify it to work with their router??
Buying in a generic microfilter and having it screenprinted with a Sky logo is rather different to getting involved in telecoms hardware specification and manufacturing. Realistically no ISP except BT does that these days: that's in part because their customer base is twice the size of their nearest competitor, and also due to the extensive heritage I mentioned above which acts as a reasonably effective legacy monopoly for demographic reasons if nothing else.
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