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Discussion topic: Does BT digilal voice adapter work with Sky router?

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This message was authored by StephenSky This message was authored by: StephenSky

Does BT digilal voice adapter work with Sky router?

I am about to have Fiber broadband installed (against my will!) because of copper line being closed down shortly. On ordering the service, I asked the Sky operator if I could have an adapter to maintain my kitchen phone to still operate. I was told Sky don't do them. If I buy the BT Digital Voice (WPS) adapter, will it work with my new Fiber Sky router?

 

BT-Digital-Voice-Adapter.jpg


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Does BT digilal voice adapter work with Sky router?

Posted by a Superuser, not a Sky employee. Find out more

I'm afraid not. It only works with BT. The only way to connect to Sky's,Internet calls service is via the physical phone port at the back of the Hub.

 

 Your best solution is probably a cordless DECT phone, with as many handsets as you need ( or just one that you can take with you from room to room).

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Does BT digilal voice adapter work with Sky router?

Posted by a Superuser, not a Sky employee. Find out more

I'm afraid not. It only works with BT. The only way to connect to Sky's,Internet calls service is via the physical phone port at the back of the Hub.

 

 Your best solution is probably a cordless DECT phone, with as many handsets as you need ( or just one that you can take with you from room to room).

StephenSky
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This message was authored by StephenSky This message was authored by: StephenSky

Re: Does BT digilal voice adapter work with Sky router?


@Mark39 wrote:

I'm afraid not. It only works with BT. The only way to connect to Sky's,Internet calls service is via the physical phone port at the back of the Hub.

 

 Your best solution is probably a cordless DECT phone, with as many handsets as you need ( or just one that you can take with you from room to room).


Un-friggin-beliavble! LOL Sky, an £8 Billion company can't design a simple adapter to use a phone extension?? How can this possibly be called 'progress'?? I do wish their design team consisted of folk who were older than mid 20s, and who have actiually lived in the real world.rather than their PlayStation screen

 

Rant over, have a cooling off period now, am going to see what BT have on offer, they appear to know how ordinary people live...

 

This message was authored by Mark39 This message was authored by: Mark39

Re: Does BT digilal voice adapter work with Sky router?

Posted by a Superuser, not a Sky employee. Find out more

It probably wasn't even a design consideration. Arguably the widespread availability of DECT phones renders it unnecessary. 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Does BT digilal voice adapter work with Sky router?

Posted by a Superuser, not a Sky employee. Find out more

@StephenSky 

 

The ata analogue adapter is on the back of the new sky routers for fttp . If you need a multiple phones you would need a dect base station and a secondary dect phone for the kitchen. I find panasonic dect are good value

----------------------------------------------------
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This message was authored by Mark39 This message was authored by: Mark39

Re: Does BT digilal voice adapter work with Sky router?

Posted by a Superuser, not a Sky employee. Find out more

@cookiemonsteruk wrote:

I find panasonic dect are good value


I can vouch for that, too.

StephenSky
Topic Author
This message was authored by StephenSky This message was authored by: StephenSky

Re: Does BT digilal voice adapter work with Sky router?


@cookiemonsteruk wrote:

@StephenSky 

 

The ata analogue adapter is on the back of the new sky routers for fttp . If you need a multiple phones you would need a dect base station and a secondary dect phone for the kitchen. I find panasonic dect are good value


I have a perfectly working phone in the kitchen mounted on the wall. I can't find a simple DECT phone handset that can be wall mounted. Why is every bit of progress so stressful and expensive??

StephenSky
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This message was authored by StephenSky This message was authored by: StephenSky

Re: Does BT digilal voice adapter work with Sky router?

So, you're all telling me that Sky can't make this phone work, but the geniuses at B T have found a working solution?  😂

 

IMG_20240805_122147_2.jpg

This message was authored by Mark39 This message was authored by: Mark39

Re: Does BT digilal voice adapter work with Sky router?

Posted by a Superuser, not a Sky employee. Find out more

@StephenSky wrote:


I have a perfectly working phone in the kitchen mounted on the wall. I can't find a simple DECT phone handset that can be wall mounted. 


You may have to embrace a minor change. DECT phone handsets are designed to be moveable rather than tethered to a single spot. 

StephenSky
Topic Author
This message was authored by StephenSky This message was authored by: StephenSky

Re: Does BT digilal voice adapter work with Sky router?


@Mark39 wrote:

@StephenSky wrote:


I have a perfectly working phone in the kitchen mounted on the wall. I can't find a simple DECT phone handset that can be wall mounted. 


You may have to embrace a minor change. DECT phone handsets are designed to be moveable rather than tethered to a single spot. 


I apprerciate that, I have a DECT phone as my 'base' beside my hall located router. I would like the simple ability to find a DECT handset that can be mounted on a wall like my current kitchen phone rather than a non existant surface for it to take space up on...

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Does BT digilal voice adapter work with Sky router?

Posted by a Superuser, not a Sky employee. Find out more

@StephenSky wrote:

Un-friggin-beliavble! LOL Sky, an £8 Billion company can't design a simple adapter to use a phone extension?? How can this possibly be called 'progress'?? I do wish their design team consisted of folk who were older than mid 20s, and who have actiually lived in the real world.rather than their PlayStation screen

'BT' is a telephone company with a century of heritage in building handsets and acessories.

 

Sky is a satellite television provider which branched out as an ISP, and doesn't list any landline hardware at all.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
StephenSky
Topic Author
This message was authored by StephenSky This message was authored by: StephenSky

Re: Does BT digilal voice adapter work with Sky router?


@TimmyBGood wrote:

@StephenSky wrote:

Un-friggin-beliavble! LOL Sky, an £8 Billion company can't design a simple adapter to use a phone extension?? How can this possibly be called 'progress'?? I do wish their design team consisted of folk who were older than mid 20s, and who have actiually lived in the real world.rather than their PlayStation screen

'BT' is a telephone company with a century of heritage in building handsets and acessories.

 

Sky is a satellite television provider which branched out as an ISP, and doesn't list any landline hardware at all.


Now, they use to sell/supply Sky branded broadband micro filters. Surely it's not beyond them to simply brand a 'digital voice' adapter and modify it to work with their router?? Look at all the extra income they could potentially draw - they love money...

This message was authored by Mark39 This message was authored by: Mark39

Re: Does BT digilal voice adapter work with Sky router?

Posted by a Superuser, not a Sky employee. Find out more

Not, I suspect, as an after market product. The requirement would have to have been specified within the design for the Internet calling service and the broadband Hub.

StephenSky
Topic Author
This message was authored by StephenSky This message was authored by: StephenSky

Re: Does BT digilal voice adapter work with Sky router?


@Mark39 wrote:

Not, I suspect, as an after market product. The requirement would have to have been specified within the design for the Internet calling service and the broadband Hub.


Which is why I mentioned earliuer that their design teams should have some intelligent mature people as part of it who can envisage simple, 'what if' scenarios. The fruit phone generation are walking us through a tunnel with a huge white light hurtling towards us and don't even know it. The global IT outage just days ago should have been a warning that 100% re;liance on 'tech' is a futile pursuit - lessons will be learnt, but of course, they won't...

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Does BT digilal voice adapter work with Sky router?

Posted by a Superuser, not a Sky employee. Find out more

@StephenSky wrote:


Now, they use to sell/supply Sky branded broadband micro filters. Surely it's not beyond them to simply brand a 'digital voice' adapter and modify it to work with their router??

Buying in a generic microfilter and having it screenprinted with a Sky logo is rather different to getting involved in telecoms hardware specification and manufacturing.  Realistically no ISP except BT does that these days: that's in part because their customer base is twice the size of their nearest competitor, and also due to the extensive heritage I mentioned above which acts as a reasonably effective legacy monopoly for demographic reasons if nothing else.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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