Do i keep my landline number when i move to sky talk?

[geopsych]

I am with bt and moving to sky. Does my landline number remain the same?

[Highlinder]

@geopsych  Have you asked for this to happen when you ordered broadband and talk with Sky or are you making sure that this happens before you do order your services from Sky?

[geopsych]

hi @Highlinder 

Did it all online and looked at email confimration which said a new number. Also been trying all day to get through to someone but the bot refuses to allow me to get through!!

[Highlinder]

@geopsychWhat have you used when you are asked by the bot to try and get through?

[Mark39]

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@geopsych wrote:

hi @Highlinder 

Did it all online and looked at email confimration which said a new number. 

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You won't be keeping your number, in that case. Sky say they'll issue a new number if they can't port your old one (assuming you asked to keep it).

Edited: incorrect autocorrect

[Highlinder]

@Mark39  I am sure there is a tick box that you have to make sure does get marked to keep your number. Trying to remember when I did the process online a few years back, but it could have changed in between then.

[Mark39]

@Highlinder yes, from previous posts I've seen, I'm pretty sure you're right.

[geopsych]

I am sure I did all the tagging but now not certain!!!

[Highlinder]

@geopsychJust give Sky a call to see if you have done so, but if you have and still not able to keep your old number this could be down to your old provider not releasing your old number.

[geopsych]

I contacted sky and had cancel order because the keep number was not tagged!

Thanks for all your help people.

1. Truly appreciated @Mark39 & @Highlinder 

[Highlinder]

@geopsychDid you re-do the order with it tagged or do you have to wait till the order drops off the system to order again?