This discussion topic has been answered Discussion topic: Do I have to use Sky Talk with Sky Broadband?
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Message posted on 05 Sep 2023 01:44 PM
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An engineer set up my Sky Broadband yesterday but I forgot to ask them if I have to use Sky Talk? Will I be charged for Sky Talk regardless if I use it it not? Or am I only charged for the calls I make? (in which case I can just use my mobile phone for outgoing calls)
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Message posted on 05 Sep 2023 01:50 PM
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@FullLoader Unless you have a calls package included you'll be on Pay as You Talk, so if no calls are mode, no charges will show.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on 05 Sep 2023 01:50 PM
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@FullLoader Unless you have a calls package included you'll be on Pay as You Talk, so if no calls are mode, no charges will show.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 05 Sep 2023 01:53 PM
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Re: Do I have to use Sky Talk with Sky Broadband?
@GD1 wrote:
@FullLoader Unless you have a calls package included you'll be on Pay as You Talk, so if no calls are mode, no charges will show.
You can still use the landline to call Sky Customer Services free by dialling 150.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 05 Sep 2023 02:24 PM
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Re: Do I have to use Sky Talk with Sky Broadband?
It seems I have the following extras with regards to Sky Broadband & Sky Talk:
Sky Talk Internet Calls
Sky Pay As You Talk
So I assume this means I don't have a calls package?
Message posted on 05 Sep 2023 02:33 PM
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Re: Do I have to use Sky Talk with Sky Broadband?
@FullLoader wrote:
It seems I have the following extras with regards to Sky Broadband & Sky Talk:
Sky Talk Internet Calls
Sky Pay As You Talk
So I assume this means I don't have a calls package?
Correct, any calls are chargeable (except to 150 as mentioned by @Daniel0210 )
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 05 Sep 2023 02:37 PM
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Re: Do I have to use Sky Talk with Sky Broadband?
So in that case I don't have to use it. I will just use my mobile phone for any outgoing calls. Thanks for your help.
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