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This discussion topic has been answered Discussion topic: Dial tone, but "number dialed not recognised" and ringing from mobile??

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This message was authored by: Mark39

Re: Dial tone, but "number dialed not recognised" and ringing from mobile??

Posted by a Superuser, not a Sky employee. Find out more

@katyakita wrote:

I have now been told it is an openreach issue and I have to go through the motions to be passed back to sky.


Can you clarify what this means? Who have you been dealing with?

This message was authored by: katyakita

Re: Dial tone, but "number dialed not recognised" and ringing from mobile??

@Mark39 I called 150 and they told me it's an open reach issue. But I was told that before and advised to "upgrade" to VOR, so I did. It hasn't resolved the issue. 

Sky have passed me to open reach again, but I know they will say the line is fine!!! 

I just want/need to use my landline. 

This message was authored by: Mark39

Re: Dial tone, but "number dialed not recognised" and ringing from mobile??

Posted by a Superuser, not a Sky employee. Find out more

@katyakita wrote:

@Mark39 I called 150 and they told me it's an open reach issue. But I was told that before and advised to "upgrade" to VOR, so I did. It hasn't resolved the issue. 

Sky have passed me to open reach again, but I know they will say the line is fine!!! 

I just want/need to use my landline. 


You mean Sky has reported the fault to Openreach?

This message was authored by: katyakita

Re: Dial tone, but "number dialed not recognised" and ringing from mobile??

@Mark39 @Yes, again.

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