Connected to Sky this morning wanted to keep old landline number but it's changed?
Connected to Sky this morning and wanted to keep my old landline number but it's changed? I need to speak to a human but that doesn't seem to be possible...
Activation can occur at any time up until midnight on the actual day.
Sometimes you will then need to wait up to 24 hours after installation before the landline in fully operational. Don't forget that Sky cannot guarantee the number will remain the same.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
As I said it's not guaranteed. If it hasn't moved over in 24 hours give Sky a call to see what they say. Dial 150 free from the landline.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Re: Connected to Sky this morning wanted to keep old landline number but it's changed?
Posted by a Superuser, not a Sky employee. Find out more
@Caroline641 If Sky were unable to port you old number calling customer service agent may prove to be unfruitful as they won't be able to get your number back.
Most of the time, you can keep your existing landline number when moving to Sky Talk. Just let us know your existing number and your landline provider when you order.
If we can’t transfer your number or you want a new one, you’ll get an email or letter with your new number. Or sign in toMy Accountto see it.
Switching from NOW Broadband?You'll get a new phone number when you switch, as you won't be able to transfer your number over.
Like you I'm a customer here, Sky Employees are clearly identified as such. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
