Cant make calls with Sky Talk

[phillip+w+illiams]

my phone line is dead i cant phone out and i cant get incoming calls   at all i am paying for this whats going on fix it please

[Mark39]

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@phillip+w+illiams wrote:

my phone line is dead i cant phone out and i cant get incoming calls   at all i am paying for this whats going on fix it please

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Note we're customers here. Sky don't know who you are.

What checks have you carried out?

[Tom-W19]

Hi phillip+w+illiams

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[dmy24]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂 
 

[edward+kennedy]

my fibre optic got installed today but my sky talk does not the 4th.light on the hub is not on i need sky to switch it on 

[edward+kennedy]

my sky talk is not working

[Mark39]

@edward+kennedy I assume you mean the Voice light. It can take a bit longer for the Voice service to complete activation.

[Mr+Flibbles+86]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  
Just look out for the blue bubble to start the conversation. 
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

[Mr+Flibbles+86]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks