Discussion topic: Cant dial a specific landline number
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‎22 Jan 2022 06:30 AM
Posted by a Superuser, not a Sky employee. Find out moreMorning all, i am trying to make a call to one specific uk number which is a domestic sky customer - my parents. We are both with sky and the number when i call says not currently unavailable. Been like this for months. If i call via a mobile its fine. Both our landline phones can make and recieve calls from other parties fine. We both use sky internet calls. Any ideas on how to resolve please ?
Like you I am a fellow customer trying to help so please provide as much info as possible
Sky Q : Sky Gigafast : Sky Talk Anytime : Panasonic JZ2000 OLED
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‎11 Feb 2022 07:25 AM
Contacted Sky, they have done a fix, they told me around 60,000 of their customers were on a different'switch' they told me they hav3 done a temp fix and I shouldn't have anymore problems. The problem only occurred when I dailed a landline who were also on sky talk. It is fixed hope it's fixed for everyone now. Will add Sky kept me updated regularly by phone.