This discussion topic has been answered Discussion topic: Cannnot call Sky Mobile numbers from Sky Talk service
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Message posted on 24 May 2023 03:03 PM
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I assume there's some interconnect issue somewhere in the system, but just discovered from my Sky Talk landline (VoIP via Gigafast) that I'm unable to ring either of the two mobiles I have on Sky Mobile.
Ringing other landlines = OK
Ringing EE mobile = OK
Ringing Vodafone mobile = OK
Incoming from Sky Mobile - OK
Just seems Sky Talk to Sky Mobile is playing up. (I don't know anyone on o2 to try as I know this is the carrier for Sky mobile)
Anyone experiencing the same?
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Message posted on 26 May 2023 07:10 AM
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I was about to ring them this morning, but a quick check showed that Sky Talk to Sky Mobile was now working again.
Have to assume some back-end kit was not behaving as it should, but issue now resolved.
Cheers
T.
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Message posted on 24 May 2023 07:36 PM
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Re: Cannnot call Sky Mobile numbers from Sky Talk service
If you haven't already give Sky a call on the free 150 number so they can pass these details through to another team who will look into this for you.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 26 May 2023 07:10 AM
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I was about to ring them this morning, but a quick check showed that Sky Talk to Sky Mobile was now working again.
Have to assume some back-end kit was not behaving as it should, but issue now resolved.
Cheers
T.
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