Cannnot call Sky Mobile numbers from Sky Talk service

[Big-T]

I assume there's some interconnect issue somewhere in the system, but just discovered from my Sky Talk landline (VoIP via Gigafast) that I'm unable to ring either of the two mobiles I have on Sky Mobile.

Ringing other landlines = OK
Ringing EE mobile = OK
Ringing Vodafone mobile = OK
Incoming from Sky Mobile - OK

Just seems Sky Talk to Sky Mobile is playing up. (I don't know anyone on o2 to try as I know this is the carrier for Sky mobile)

Anyone experiencing the same?

[caesarome]

If you haven't already give Sky a call on the free 150 number so they can pass these details through to another team who will look into this for you.

[Big-T · Accepted solution]

I was about to ring them this morning, but a quick check showed that Sky Talk to Sky Mobile was now working again.

Have to assume some back-end kit was not behaving as it should, but issue now resolved.

Cheers

T.