0

Discussion topic: Can’t receive or make calls since since full fibre installation

Reply
Avatar for James501
Level 1 icon
What's this?
This message was authored by: James501

Message posted on ‎19 Apr 2025 10:22 AM

Can’t receive or make calls since since full fibre installation

Since my pensioner parents had there full fibre installed 3days ago,they haven't been able to make or receive landline calls since ?

 

any advice would help

Report post
Post 1 of 3
189 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎19 Apr 2025 10:24 AM

Re: Can’t receive or make calls since since full fibre installation

Posted by a Superuser, not a Sky employee. Find out more

@James501 

is their phone connection plugged nto their broadband hub and if it is then it the voice light on it lit ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
185 Views
0 Likes
Reply
Avatar for James501
Level 1 icon
What's this?
Topic Author
This message was authored by: James501

Message posted on ‎19 Apr 2025 10:26 AM

Re: Can’t receive or make calls since since full fibre installation

Yes plugged in and green light is on

Report post
Post 3 of 3
179 Views
0 Likes
Reply
Reply