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Discussion topic: Can’t receive or make calls since since full fibre installation

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Message posted on ‎19 Apr 2025 10:22 AM

Can’t receive or make calls since since full fibre installation

Since my pensioner parents had there full fibre installed 3days ago,they haven't been able to make or receive landline calls since ?

 

any advice would help

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎19 Apr 2025 10:24 AM

Re: Can’t receive or make calls since since full fibre installation

Posted by a Superuser, not a Sky employee. Find out more

@James501 

is their phone connection plugged nto their broadband hub and if it is then it the voice light on it lit ?

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Message posted on ‎19 Apr 2025 10:26 AM

Re: Can’t receive or make calls since since full fibre installation

Yes plugged in and green light is on

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