Hi, we transferred from virgin to sky broadband and talk on 15th June. Broadband works fine, I can make calls from the landline. But am not receiving any calls. Infact when trying to make a call to the home number it's seems to go to a voicemail saying the person you are calling isn't around right now. I've tried everything on the help section but nothings working. I can't find a person to speak to via sky customer service which a total pain. Please can anyone help or suggest anything
Posted by a Superuser, not a Sky employee. Find out more
As you can make calls give Sky a call on the free 150 number so they can take the report from you to start the investigation.
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
Yep whole virgin was active I could make and receive calls. That's ended now so just sky, not being able to receive.
Also thank you I managed to get thru to someone after calling 150. Just gotta wait for the network/technical guys to get in touch, fingers crossed they can sort it.
